Support
Support email
There is no feedback form on the website: email only.
What to attach to your email
- Support report from the “About” window
- What happened and what you expected to see
- For activation issues: the email from the “Activation” window (“Copy email” button)
- License number (L-…), if you already have one: it is shown in your account and in the “About” window
Transfer after a breakdownIf the device is broken, being repaired, lost or replaced before the 12 months are up, write to us: we will transfer the license free of charge, and your yearly right to transfer it yourself is not used up.